MCP for outside agents
The system speaks the MCP protocol, so an AI agent from outside can check availability and book without anyone writing a bespoke integration.
Not on a screen of its own that nobody opens, but in the four places where it actually saves work.
The customer uploads photographs of their ID or passport and their driving licence, and the AI reads them and pulls the details out: name, document number, date of birth, address, nationality and licence expiry. Your staff review and accept.
How far it can be extended, which model to move the customer to, why the system says there is no availability. Questions that until now meant reading the calendar by hand.
On the public website, an assistant that understands what the customer asks in their own language, finds them a vehicle, explains the extras and leaves the booking done. It does not send them to a form: it makes the booking.
It reads the reviews of the business, drafts the reply and publishes it. At a pace of a few a day, so it does not read like a machine.
The system speaks the MCP protocol, so an AI agent from outside can check availability and book without anyone writing a bespoke integration.
The way to find out whether it helps is to turn it loose on your own contracts.